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Fluents QA

Ask AI Copilot

Platform

Operational Quality Intelligence

Context-Aware QA Copilot

Ask live questions about scorecards, representative rankings, fatal auto-fails, or 1:1 coaching lift without leaving your review.

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AI Agent Creation Flow

Build WizardHuman Exemplar Mining

Synthesize fully capable, production-ready AI agents tailored to your exact QA rubric and modeled directly from your top-performing human representatives.

Step 1 of 4

Select Workload Type

Choose the primary channel and interaction model for this AI agent. Each workload generates specialized prompt architectures, token pacing, and export formats.

Voice AI Agent

Selected

Telephony, conversational IVR, and phone outbound/inbound representative.

Ultra-concise spoken turns (<20 words)
Fluents.ai Voice Engine export
Low latency & speech interruption logic
Targets Voice Telephony

Live Chat Agent

Live chat widget, messaging channels, and real-time support sessions.

Interactive formatting & button suggestions
Real-time typing indicators & state machine
CRM & helpdesk live handoff ready
Targets Live Chat

Support Email Agent

Async email replies, ticket resolution, and multi-paragraph helpdesk workflows.

Structured paragraph pacing & sign-offs
Automated ticket macro & disposition tagging
Zendesk, Gorgias & Kustomer ticket pipelines
Targets Email & Helpdesk